September 23, 2009 by jcollins.

John Collins will appear on over 200 radio station worldwide on Thursday September 24 at 1pm CST, on the Faith2Action radio program to discuss the different technologies that The Extreme Group will be providing at the How To Take Back America conference in St. Louis this coming weekend. On tap for the event, The Extreme Group will provide an audience response, texting services, a YouTube channel with updates throughout the day, and an emergency communication system.

In conjunction with the live webcast, The Extreme Group will keep the audience watching at home involved by allowing them to text in questions for the presenters, submit videos to be broadcast on the YouTube channel, and enter contests where you must be present (either physically or virtually) to win.

Click the following link to find a radio station in your area: Radio Station List

Posted in St. Louis, How To Take Back America, customer service, audience response, emergency communication system, Total Interactive Events, text message service | No Comments »

September 15, 2009 by jcollins.

Struggling for weeks with my Sprint wireless internet aircard, I finally called for help yesterday. The recommended I take it in to a store and have it checked out. After 3 stores and 5 hours later, I had a card that works (most of the time). There are some serious flaws in there system. It’s a shame that I have to continue to waste my time to deal with their problems, but such is the state of customer service in America. As the downpour continued we drove to Stone Mountain for the night. We could barely see that there was a mountain, much less a carving on the side of it. The campground was nice, even though we didn’t get to enjoy any of it because of the weather.

Posted in customer service, Sprint | No Comments »

September 3, 2009 by jcollins.

With over 10,000 miles logged on this trip alone and a couple of weeks off, we headed to Red Bay, Alabama, home of Tiffin Motor Homes, maker of our motor home. There are a few little things that we need to have tweaked on our motor home. We have heard so much about how wonderful it is to visit the plant, and since we were only 120 miles away, we thought this would be the perfect time visit.

When we first pulled in, we were a little surprised. We had heard such wonderful things that we were expecting a resort campground similar to what Lazy Days has in Tampa. That’s not the case. This is more of a parking lot with RV hookups. They didn’t have any sites available when we arrived, so we spent the first night running our generator. However the next morning, we were assigned a site and met the man who gets the service scheduled. It looks like we will be here for a few days, they may be able to get us in on Friday.

That night we discovered why people love to come here. Around dinner time, for us – after dinner for most of the others, many of the people staying here come out and visit with each other. It’s a time to show off the changes they have made to their coaches and talk about how much they love them. It’s a great atmosphere, there are no strangers, just fellow RVers you haven’t met yet.

Today we took the factory tour. All I can say is WOW! This is a very open tour, you can talk to anyone working on the floor, ask them all of the questions that you want. Watch them assemble the new model motor homes and touch anything as it goes down the line. It is amazing to see these things built.

It comes into the assembly line as a blank chassis, this one already has the basement compartments installed on it.

Then the plumbing and subfloors are installed.

The tile work comes in pre laid on it’s own subfloor, it just needs to have the specific coach cut outs done on site. Then a machine lifts it up as one HUGE piece and places it on the subfloor.

The inside cabinets are installed

The side walls are all built on site and

then cut and placed on the chassis.

After the ceiling and insulation are installed the fiberglass roof is lifted up as one piece

and placed on the top.

The final touches are done inside and this coach is almost ready for market.

Posted in Red Bay, allegro bus, tiffin motor homes, customer service, Uncategorized | No Comments »